Payments
Refund Policy
Refund handling depends on the provider that owns your purchase and the applicable terms.
Find your purchase provider
Check your receipt to identify whether Apple, Google or another provider processed your purchase. Review that provider’s refund process and the terms associated with your transaction.
Get help with a purchase
For help identifying the appropriate channel, contact support@globalvega.app. Include the purchase provider and a description of your request. Do not send passwords, one-time codes or payment-card details.
A support request does not confirm refund eligibility or a refund. The applicable purchase terms and mandatory consumer rights govern your request.
Related information
Review the Cancellation Policy for subscription management and the subscription terms for billing and renewal information.